Customer Service Assistant jobs at Burger King England are popular entry-level roles in the UK hospitality sector. They offer valuable customer service experience in a fast-paced environment and potential career growth within an internationally recognized brand.
Below is a clear and realistic guide covering job duties, pay, visa information, and how to apply. Competitive pay (£9.50–£10.50 per hour)
Important Note About Visa Sponsorship
While large UK companies can sponsor foreign workers, entry-level fast food roles are rarely eligible for Skilled Worker visa sponsorship under UK immigration rules.
The UK Skilled Worker Visa typically requires:
- A job on the eligible occupation list
- A minimum salary threshold
- Sponsorship from a licensed employer
Customer service assistant roles in fast food are usually not classified as eligible skilled occupations for sponsorship.
If you are already in the UK on:
- Student visa (with work rights)
- Graduate visa
- Dependent visa
- Youth Mobility Scheme visa
You may apply and work without sponsorship.
Always verify sponsorship availability directly with the employer on their official careers page.
Job Responsibilities of Customer Service Assistant Jobs
As a customer service assistant, your duties typically include:
Customer Service
- Greeting customers
- Taking food orders accurately
- Providing menu information
Cash Handling
- Processing card and cash payments
- Operating POS systems
Food Preparation Support
- Assembling burgers and meals
- Preparing drinks and sides
- Following hygiene standards
Cleanliness & Safety
- Cleaning dining areas
- Maintaining food safety compliance
- Following UK health regulations
Teamwork
- Working in shifts
- Supporting kitchen and front counter staff
Salary Expectations in England
Pay depends on age and UK minimum wage laws.
Hourly Pay (Typical Range)
- £10.42 – £11.50 per hour (depending on age and location)
Annual Salary (Full-Time)
- Approximately £20,000 – £23,000 per year
Benefits May Include:
- Free meals during shifts
- Staff discounts
- Paid holidays
- Pension contributions
- Training and promotion opportunities
Requirements for Customer Service Assistant
Most locations require:
- Minimum age: 18 years
- Basic English communication skills
- Customer-friendly attitude
- Ability to stand for long hours
- Right to work in the UK
Experience is helpful but not mandatory.
Career Growth Opportunities
Many managers in UK fast-food chains started as crew members. Career progression can include:
- Shift Supervisor
- Assistant Manager
- Restaurant Manager
- Area Manager
Hospitality experience in the UK is highly valued internationally.
How to Apply for Customer Service Assistant Jobs at Burger King UK
Step 1: Visit Official Careers Page
Apply directly via the official UK Burger King careers website.
Step 2: Use UK Job Boards
Search on:
- Indeed UK
- Totaljobs
- Reed.co.uk
Use keywords:
“Burger King crew member”
“Customer service assistant fast food UK”
Step 3: Prepare a Strong CV
Highlight:
- Customer service experience
- Teamwork skills
- Communication abilities
- Ability to work flexible shifts
Step 4: Interview Preparation
Expect questions like:
- How would you handle an unhappy customer?
- Can you work evenings and weekends?
- Describe your teamwork experience.
Conclusion
Customer Service Assistant jobs at Burger King England present a practical entry point into the UK hospitality sector. With competitive hourly wages, employee benefits, and potential visa sponsorship for eligible candidates, this role is ideal for individuals who thrive in fast-paced environments and enjoy working with people. By preparing a strong application and demonstrating excellent communication and teamwork skills, you can secure a stable position and grow within a globally established restaurant chain.
Frequently Asked Questions
What is the salary for a customer service assistant at Burger King England?
Entry-level pay typically ranges from £9.50 to £10.50 per hour. Full-time employees may earn between £18,000 and £22,000 annually, depending on hours and location.
Does Burger King England offer visa sponsorship?
Eligible foreign candidates may receive employer sponsorship, usually under the UK Skilled Worker route, subject to role eligibility and company requirements.
What qualifications are required?
Applicants must be at least 18 years old. A high school qualification is preferred but not mandatory. Strong English communication skills are essential.