Do you want to work full-time as a Communications Operator in Toronto, Canada? The Toronto Police Service is looking for suitable people to fill this exciting job. This job comes with a great chance to make a real change in the community and pays between $74,140 and $97,405 per year, which is a good wage.
Applications are encouraged from people who have worked in customer service before, can handle stress, and are ready to work shifts that include days, nights, weekends, and holidays. This is a physical, on-site job that needs the ability to do many things at once and know what to do in an emergency.
Details of Communications Operator Job in Canada:
- Employer Name: Toronto Police Service
- Position: Communications Operator
- Salary: $74,140–$97,405 per year (Hourly rate available upon request)
- Employment Type: Full-time
- Location: Toronto, Canada
Job Description:
The main things you have to do as a Communications Operator are:
- Getting fire, ambulance, and other police forces to respond to emergencies together.
- Take 911 calls and give clear directions to people who are in dangerous or stressful situations.
- Calls are sent to cops or parking enforcement officers.
- Keeping an eye on what’s happening and changing goals based on information that comes in real time.
- Being there to help Supervisors and field staff during police chases.
- Using service records to send information that has been asked for.
- Make follow-up calls to people, police departments, or other relevant organizations as needed.
This role is vital for ensuring the safety and well-being of the community and requires quick thinking, attention to detail, and excellent communication skills.
Job Requirements:
To be eligible for this position, candidates must meet the following requirements:
- Finishing 12th grade or an approved combination of schooling, training, and work experience that is the same. You need to show official papers and diplomas.
- Minimum of two years of customer service experience in a fast-paced, multi-tasking environment.
- Ability to work shifts, including days, nights, weekends, and holidays.
- Strong attention to detail and ability to relay information accurately using various communication methods.
- Ability to make confident emergency decisions under strict policies and procedures.
- Excellent multitasking and prioritization skills to handle critical, time-sensitive calls.
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Types of Communications Operator Jobs in Canada:
Emergency Communications Operator Jobs in Canada:
Operators in emergency communications take 911 calls and make sure that the right people are sent to medical, fire, and police situations. They make sure that calls are sent out on time and give rescuers important information.
Salary and Experience:
- Average Salary: CAD 50,000 – CAD 65,000 per year
- Experience: Previous call center or emergency response experience preferred
- Skills: Multitasking, decision-making, calm under pressure
Police Communications Operator Jobs in Canada:
Police communications operators take calls, send officers to where they need to go, and keep the lines of contact open between the public and law enforcement.
Salary and Experience:
- Average Salary: CAD 52,000 – CAD 68,000 annually
- Experience: Experience in law enforcement communications or public safety preferred
- Skills: Attention to detail, quick response, confidentiality
Fire Department Communications Operator Jobs in Canada:
Communications officers in the fire department make sure that firefighters get to where they need to go quickly and safely. They also handle alarms and arrange emergency responses.
Salary and Experience:
- Average Salary: CAD 50,000 – CAD 66,000 per year
- Experience: Fire service experience or emergency dispatch training preferred
- Skills: Stress management, quick decision-making, clear communication
Hospital Communications Operator Jobs in Canada:
Hospital communications workers answer calls, make sure patients get where they need to go, and pass on information between medical staff to keep things running smoothly.
Salary and Experience:
- Average Salary: CAD 48,000 – CAD 62,000 annually
- Experience: Healthcare or medical office experience beneficial
- Skills: Communication, attention to detail, multitasking
Customer Service Communications Operator Jobs in Canada:
Operators in customer service communications take incoming calls, answer questions, and give companies and service groups information.
Salary and Experience:
- Average Salary: CAD 45,000 – CAD 58,000 per year
- Experience: Call center or customer support experience preferred
- Skills: Problem-solving, professional communication, patience
Work Setting:
This is a dynamic role requiring strong multitasking capabilities and the ability to stay calm under pressure. The Communications Operator must respond quickly and effectively to emergencies while providing accurate information to field personnel.
How to Apply?
Interested candidates can apply by clicking the link below and completing the application form. Make sure to provide genuine and accurate information to be considered for this Communications Operator job in Canada in 2025.
Frequently Asked Questions:
What is the salary for a Communications Operator in Toronto?
The salary ranges from $74,140 to $97,405 per year, depending on experience and qualifications.
What are the work hours for this position?
This is a full-time role requiring availability for shifts, including days, nights, weekends, and holidays.
What qualifications are required to apply?
Candidates must have completed Grade 12 or equivalent, have at least two years of customer service experience, and have the ability to handle emergency situations effectively.